If you have further questions, this section probably has the answers you're looking for
You can check in to your room any time after 3pm. Please let us know if you intend to arrive later than 8pm. Rooms have to be vacated by 10am on the day of departure.
Should the travel restriction still exist at the time of your holiday with us in the summer season (May - October 2020), we will of course accommodate you and you can convert an already paid deposit into a credit note, change a booking free of charge or cancel it free of charge. You can book your summer holiday with us without any risk despite the current situation. Should the travel restrictions also occur during the summer season, you can rebook or cancel free of charge.
up to 3 months
3 months - 1 month
1 month - 1 week
during the last week
The general terms and conditions for the hotel industry are valid.
Life doesn’t always go to plan, so we recommend that you take out holiday cancellation insurance. Any deposit paid is non-refundable if you make a cancellation unless your cancellation is received no later than 3 months before your planned date of arrival. If we do not receive your cancellation in sufficient time or your arrival is delayed or cancelled at short notice, and we are unable to allocate the room(s) to other persons, we regret that we have to charge you 70% of the agreed price. We ask for your understanding in this matter since we have to keep the room(s) reserved by you free under all circumstances. The Austrian hotel contract conditions are applicable. The court of jurisdiction is Zell am See.
Cancellation insurance: Europäische Travel Insurance
€ 150,00 per adult – please supply your address, date of arrival and date of departure
Raiba Saalbach – sort code 35052 – account number 17 3 43, IBAN:AT043505200000017343 - BIC: RVSA AT 2S052
You must let us know if you intend to bring your dog(s). We regret that you cannot take your pets into the dining room with you. You must also supply a suitable dog bed or cover. The daily surcharge per dog is € 25,00 (not including food).
Hotel own parking spaces are included in the price. If you want to protect your car from any weather conditions we also offer spaces in the hotel garage - surcharge: € 12,00 per day.
Payment types accepted:
cash, EC cash and credit card
Packages can only be settled by cash.
Season prices are charged per person and day and include the Gollinger Hof indulgence package, VAT and the local tax of € 2,00 per person (aged 15 or older) per day.
Availableat the reception!
Underground parking area:
There is a underground parking area directly next to the Hotel Gollinger Hof. For € 12,00 per day you can book a parking space in the underground parking.
€ 18.50 per person